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Engagement Process

1

Understanding

  • Discover the pain points / challenges
  • Gather evidence / data / facts
  • Validate assumptions through research
2

Common Purpose

  • Accept leadership role & desired outcomes
  • Improve attitudes & communication
  • Focus on key objectives & collective goals
3

Baseline Skills

  • Clarify roles & expectations
  • Build organizational trust
  • Solidify key relationships
4

Holistic Understanding

  • Gain commitment & support from stakeholders
  • Build agreement on solution priorities
  • Improve organizational alignment & focus
5

Implementation

  • Implement changes & change management plan.
  • Practice new behaviors &  overcome obstacles.
  • Track progress against plan objectives.
6

Ownership & Sustainability

  • Measure outcomes, sustain progress
  • Foster a culture of innovation
  • Magnify imagination & expand possibilities

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